Reference

Terms Conditions That Govern Your Account

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access the lobby on asupantoto. Access to our services depends on local law and is available only where permitted in your region.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsRegion-dependent accessAccount security obligationsSubject to change with notice

Explore the Lobby Read FAQ

KEAMANAN DAN AKUN ANDA

How We Protect Your Account and Data

Account Security Your account is protected with OTP verification on every login from a new device. If you notice unusual activity, contact live chat immediately and we will lock the account while we investigate.

Data Handling We collect only the information needed to verify your identity and process payments via DANA, OVO, or GoPay. We do not sell your personal data to third parties outside our payment processing chain.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these via your browser at any time without losing your account.

Requesting Changes To update your registered name, wallet number, or contact details, submit a request through live chat with your account ID. Changes to payment details require wallet ownership verification before they take effect.

What These Terms Cover and How They Apply

asupantoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on asupantoto, you agree to these terms in full. They govern every action you take — from your first DANA deposit to withdrawing winnings back to your OVO or GoPay wallet. We may update these terms when our services change; we will

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notify you via the contact address on your account before material changes take effect. You are responsible for keeping your login credentials private. Sharing account access with another person is not permitted and may result in account suspension. All transactions are processed in Indonesian Rupiah. Deposits
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via DANA, OVO, and GoPay are subject to the processing rules of those payment providers, and we are not liable for delays caused by those networks. Our services are available only where local law permits. If your region restricts access to online casino services, you are
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responsible for understanding that restriction before registering. We reserve the right to verify your identity before processing any withdrawal — this typically means confirming the wallet name on your GoPay or DANA account matches your registered name.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HUBUNGI TIM KAMI

How to Reach Us About These Terms

Team online

Live Chat

Reach our account support team directly through the live chat window in your lobby. Available around the clock for questions about terms, account status, or wallet verification.

Email Support

Send detailed questions about these terms or your account rights to our support address. We aim to respond within one business day for term-related queries.

Account Help Centre

The help centre inside your account covers common questions about deposit rules, withdrawal steps, and what happens when terms are updated. Check there first.

Common Questions About Our Terms

Access depends on local law and is available only where permitted in your region. You are responsible for checking whether your local regulations allow you to use our services before registering.

We notify you at the contact address on your account before material changes take effect. Continuing to use the lobby after that date means you accept the updated terms.

Contact live chat with your account ID and the wallet number you want to update. For GoPay or DANA changes, we verify wallet ownership before applying the update to your account.

We confirm that the name on your OVO, DANA, or GoPay wallet matches your registered account name. This step protects your funds and keeps the account secure against unauthorised withdrawals.

We collect your name, contact details, and payment wallet information to verify identity and process transactions. We do not share this data with third parties outside our payment processing providers.

Yes. Submit a closure request through live chat. We retain transaction records as required by applicable regulations, but personal profile data is removed from active systems after the retention period ends.

Terms Conditions That Govern Your Account

How We Protect Your Account and Data

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About Our Terms

01 Can I use asupantoto if online casino services are restricted in my area?

02 What happens to my account if the terms change?

03 How do I request a correction to my registered wallet details?

04 Why does my withdrawal require identity verification?

05 What data does asupantoto collect and why?

06 Can I close my account and have my data removed?

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